Privacy

This is the website of The Sterling Institute of Relationships
Our postal address is:

11881 Skyline Blvd.
Ste. E Oakland CA 94619

Our email address is:
assistant@sterling-institute.com
We can be reached via e-mail (assistant@sterling-institute.com)
or you can reach us by telephone at 1- (510) 836-1400.

SECURITY
With respect to security:

  • We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. 

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

INFORMATION WE COLLECT
For each visitor to our website, our Web server automatically recognizes only the visitor's domain name, but not the e-mail address (where possible). We collect only:

  • The domain name, but not the e-mail address of visitors to our website,
  • The address and/or e-mail addresses of those who complete a request or registration form,
  • The e-mail addresses of those who communicate with us via e-mail,
  • Aggregate information on what pages visit,
  • Information volunteered by the visitor through online transactions (registrations, store), online surveys, forms to access materials, and e-mail subscriptions.

This information we collect is used to improve the content of our website, used to notify consumers about updates to our website or to send e-mail or direct mail regarding The Sterling Institute of Relationships (The Sterling Institute) promotions, products or donation opportunities.

  • If you do not want to receive direct mail or e-mail from The Sterling Institute of Relationships (The Sterling Institute), please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.  

Persons who supply The Sterling Institute of Relationships (The Sterling Institute) with their telephone numbers online may receive telephone contact from us with information services, or upcoming events.  

  • If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

CHANGING INFORMATION
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, transaction information, or communications that the Sponsor/Big Sister/visitor has directed to the site. You can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

COOKIES
With respect to cookies:

  • We use cookies to record session information.
  • Record user-specific information on what pages users access or visit,
  • Record past activity at a site in order to provide a better user experience when visitors return.  

FORUMSBLOGS – INDIVIDUAL MEMBER SITES
The Sterling Institute of Relationships (The Sterling Institute) encourages its participants to communicate about their experiences. The Sterling Institute of Relationships (The Sterling Institute) is not responsible for the content of these forums. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

OPT-OUT
If you do not want to receive e-mail from The Sterling Institute of Relationships (The Sterling Institute) in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number or writing to us at the above address.

POLICY CHANGES
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically. We will use for these new purposes only data collected from the time of the policy change forward.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above, e-mailing us at the above address, or writing us at the above address.

OTHER
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

LINKS TO OTHER SITES
The Sterling Institute of Relationships (The Sterling Institute) sometimes recommends, references, and/or provides links to various other parties or organizations (collectively, "third parties") and/or third party Web sites. Such recommendations, referrals, and links should not be seen as endorsement, approval or agreement with any/all information or resources offered by such third parties or at any of their Web sites that can be accessed through The Sterling Institute of Relationships (The Sterling Institute) Web sites. The Sterling Institute of Relationships (The Sterling Institute) is not in any way responsible or liable for the content, practices, services, or failures of any third parties or Web sites that may be linked to The Sterling Institute of Relationships (The Sterling Institute) Web sites. When The Sterling Institute of Relationships (The Sterling Institute) provides links or references to third parties and/or third party Web sites, no inference or assumption should be made and no representation should be inferred that The Sterling Institute of Relationships (The Sterling Institute) endorses or controls such third parties and/or third party Web sites; nor should it infer or represent that any partnership, employment relationship, or joint venture exists between The Sterling Institute of Relationships (The Sterling Institute) and such third parties and third party Web sites. The Sterling Institute of Relationships (The Sterling Institute)'s recommendations, references, and links do not represent in any way, either explicitly or by implication, that you have received the endorsement, sponsorship, or support of the ministry and/or Web sites of The Sterling Institute of Relationships (The Sterling Institute), including its respective employees agents, directors, or executives.